Food Safety Strategy

Food Safety Strategy’s Crisis Response

Food Safety Strategy is committed to supporting our clients in the event that a food safety crisis or critical event occurs. We will do our best to react quickly outside of normal business hours. After a brief call to gather additional information about the situation, we can quickly prepare an engagement letter for additional support and terms of the agreement, including when crisis response services conclude and how additional services can be utilized for the next phases of crisis management, evaluation, and planning. Current clients are eligible for a 20% discount on crisis response services for a period of three years from the signing of their contract.
 

Scope of Crisis Response Work:  

1. Initial Consultation and Evaluation (Day 1)

   1. Food Safety Strategy, LLC will engage with The Company’s food safety team, executive team, Board, counsel, and/or other stakeholders to walk through the current situation, including regulatory interactions, requests for documents, lab testing results and/or sampling requests, customer requests, and/or other urgent needs.  

   2. As requested, Food Safety Strategy, LLC will engage directly with the regulator, public health authority, and/or customer and can be available outside of normal business hours for these interactions.  

   3. Food Safety Strategy staff will provide consultation, advice, and suggested customer talking points, as applicable as the situation evolves.  

2. Situational Support (Days ~2-3)

   1. As requested, Food Safety Strategy, LLC will engage directly with the regulator, public health authority, and/or customer and can be available outside of normal business hours for these interactions.  

   2. Food Safety Strategy staff will provide consultation, advice, and suggested customer talking points, as applicable as the situation evolves and will maintain contact with the Company as new information becomes available.

3. Follow Up Support (~1-2 weeks)

   1. Food Safety Strategy will advise on next steps based on the results of laboratory analysis, investigation reports, etc. Drafting and reviewing responses to Form 483s and comparable documents is outside the scope of the Crisis Response Work but can be done as an Additional Service.

Food Safety Strategy’s Gut Check Support System  

Even the most robust food safety programs and professionals encounter gray areas, unexpected questions, or moments of doubt. That’s where Food Safety Strategy’s Gut Check Support System comes in. 
 

This subscription gives your team direct access to Food Safety Strategy, LLC and our network of experts to provide timely, science-based advice and insights on questions and issues that fall outside of the scope of contracted projects. Whether you’re navigating a tricky supplier conversation, interpreting a new regulation, or just need a second set of eyes on a position description, we’re here to validate – or challenge – your thinking and provide solutions-oriented strategies to take your food safety program to the next level.  

Benefits to the subscription include:  

• Stay current: Subscription to the ~bi-weekly Food Safety Strategy newsletter 

• Exclusive invitations to quarterly webinars 

• On-demand expertise: Connect with our team and expansive network of contacts and collaborators to get the tailored support you need.  

• Minimize gaps in support: Maintain continuity and confidence in your food safety decisions, during and between formal engagements and as staff transition.  

• Freedom to reach out: Eliminate hesitation. Ask questions as they arise – no need to wait for the next project or contract. 

• Science- and real-world backed assurance: We ground ourselves in applicable science and best practices, practical technology, and realistic business decision-making. 

• Preferred crisis response rate: In the unlikely event that an issue occurs, members of the community will receive the client rate for crisis response services (a 20% discount) 

Bounds of the subscription 

The program is intended to answer “quick questions” and is a complement to and not a substitute for contracted projects. If your issue or request exceeds the intent of the Gut Check service, we’ll immediately communicate this and work with you to meet your needs. 

Contact us for more information and to enroll!